Frequently Asked Questions
What is Tasketeers?
Tasketeers connects seniors and individuals with mobility challenges to trusted helpers who assist with everyday household tasks. Our goal is to help people live safely, comfortably, and independently in their own homes by taking care of tasks that may be difficult, stressful, or physically demanding.
What types of tasks can Tasketeers help with?
Tasketeers assist with everyday non-medical household tasks such as:
- Home Maintenance, Repair Loose Door Handles, Replacing Batteries, and Changing Furnace Filters
- Housekeeping, Cleaning and Organizing
- Seasonal tasks like clearing walkways or tidying outdoor areas
- Simple household assistance and management that improves safety and comfort.
Tasketeers do not provide medical care, personal hygiene assistance, or certified trade services that would require a license like Electrical or major plumbing work.
Who are the Tasketeers?
Tasketeers are independent helpers who have created profiles on our platform and offer services in their local community. Each Tasketeer agrees to follow our service guidelines, safety standards, and code of conduct to ensure respectful and reliable service.
Can I request the same Tasketeer again?
Yes. If you find a Tasketeer you trust and feel comfortable with, you can request them again for future visits. Many customers prefer having the same familiar person return regularly.
How do I book a Tasketeer?
Booking is simple. Browse available Tasketeers in your area, select the service you need, choose a convenient time, and confirm your booking through the website. You will receive confirmation once your booking is accepted.
How long does a visit last?
Visit duration depends on the service you select. Most standard visits are designed to complete specific tasks within a set time period. If additional time or materials are needed, the Tasketeer will handle this directly through the platform.
What areas does Tasketeers serve?
Tasketeers operates in select communities and continues to expand. Availability depends on whether Tasketeers are active in your area. You can check availability by using the search bar and entering your city.
Is Tasketeers a medical or home care service?
No. Tasketeers provides non-medical household assistance only. We do not provide personal care, medical services, or healthcare support. Our focus is on everyday household tasks that help improve safety, comfort, and independence.
Is Tasketeers safe to use?
Safety and respect are core values of Tasketeers. Tasketeers are expected to behave professionally, respectfully, and responsibly in every home. Customers can review Tasketeer profiles and choose the person they feel most comfortable with.
If you ever feel uncomfortable or have a concern, you can contact us directly and we will address the issue promptly.
What if I need help on a regular basis?
Many customers prefer ongoing, predictable help. Tasketeers can assist with regularly scheduled visits to ensure important tasks are consistently handled. This provides peace of mind for both seniors and their families.
If you are interested in regular service, please contact us to discuss your needs.
What if I have a question or need support?
You can contact us anytime through our Contact page or by email hello@thetasketeers.ca. We are happy to answer questions, help with bookings, or assist with any concerns.
Our Mission
Tasketeers exists to help seniors and individuals with mobility challenges maintain independence, safety, and dignity in their own homes. We believe everyone deserves reliable help with everyday tasks and peace of mind knowing their home is cared for.